Team

Jason Sharek, Founder and CEO

Jason brings 15 years of telecommunications sales and leadership experience to TeleProviders. Jason began his career with divisions of TCG, AT&T, and Expanets, where he served as Western region director of its national carrier sales agency. In 2004, Jason founded TeleProviders, assembling an exceptional team of telecom consultants who understand his philosophy of being a total communications solution for all TeleProviders’ customers.

Kelly Ratcliff, President

Before being named President of TeleProviders Inc in 2011, Kelly served as Vice President of Carrier Services for Avaya Inc. and was responsible for all Sales and Operations. A native of Columbus, Ohio, Kelly began his career with AT&T in 1987 within the Business Communications Systems organization. He progressed through a series of leadership positions in sales training including an assignment in development of a new organization with focus on dedicated networks. In 2005, Kelly became Vice President of the Avaya Carrier Services program, a position he held until the sale of the division to TeleProviders Inc. in 2006 was completed. Kelly, a member of the board of directors of Capital University CFA, holds a Bachelor of Sociology and Criminal Justice from Capital University.

Lauren Pennella, Vice President of Operations – Commissions Director

Lauren brings 10 years of telecommunications experience to TeleProviders Inc. Like many TeleProviders employees, she began her telecommunications career with AT&T and its spinoffs, including Eastern Telelogic, TCG, AT&T, Expanets, and Avaya. Lauren also has an in-depth background in finance and engineering.

Teresa Tolins Hamburg, Director, Client Development

Teresa is an 18 year veteran of the telecom industry. She began her career at National Tel/Intermedia Communications ultimately being promoted to Operations Manager where she was instrumental in creating and managing various departments throughout the organization. In 1999, Teresa joined PAETEC Communications, Inc. with a primary focus on Customer Care and Account Development. Most recently, Teresa held the position of Supervisor – Account Development for PAETEC . Her leadership ability, industry knowledge and passion have helped establish her as a true professional within the telecom community.

Tim Howell, Director of Mobility

Tim Howell has been in the Wireless industry for the past 13 years and his experience goes well beyond just cell phones.

In 2001, Tim switched directions and worked, with Verizon Wireless as an account manager working with a broad scope of clientele from small business to the enterprise client. In 2007 he moved to AT&T where he worked with enterprise clients to shape their wireless programs. While with Verizon Wireless and AT&T, Tim received several acknowledgements for top sales.

In 2010 Mr. Howell began working with Teleproviders as the Director of Mobility developing the wireless programs offered today which include sales, bill management, help desk solutions, wireless WAN backup, etc.

Joanne Peterson, Region Manager – Network Specialist

With an understanding of both network infrastructure and carrier services, Jo’s focus is to provide a solid, strategic, value proposition to a client. Focused on a consultative approach to a client’s needs, her role is to act as a telecommunication liason and to be an extension of their staff. Her agenda is to provide full life cycle carrier implementation by mapping customer business and technical requirements into relevant solutions. Jo holds an MBA in e-Business as well as a number of Cisco and Nortel certifications. She has spent most of her career in communications, first for the Air Force and then for carriers such as MCI, Qwest and XO.

Bonnie Curry, Region Manager – Network Specialist

Bonnie has more than 20 years of voice and data experience. During her career, she has worked for Pacific Bell, AT&T, Lucent Technologies and Expanets, gaining experience in selling, provisioning, coordinating and installing carrier applications.

Donna Kruse, Region Manager – Network Specialist

Donna brings over 20 years of technology industry experience to the Teleproviders team.Her tenure with companies including AT&T, Lucent Technologies and most recently Qwest Communications earned her numerous sales achievement awards as well as customer accolades. With an expertise in data networking and call center operations, Donna brings both a high level of professionalism and a laser focus on business driven results. Working in relationship with her clients, Donna specializes in understanding their business requirements and offers solutions to meet or exceed those requirements.

Linda Dunn Ruzicka, Region Manager – Network Specialist

Linda’s background includes team management, project management, network design and sales. Linda’s emphasis on cost effectiveness and productivity improvement is one of the many reasons Linda’s clients choose to work with her on their carrier network needs.

Michael Jordan, Region Manager – Network Specialist

With more than 20 years of experience in the communications industry, Michael has vast experience specializing in selling and implementing voice and data solutions for enterprise customers. During the last seven years he has been a regional manager with Avaya, responsible for their carrier services program in a seven-state region. Michael has received numerous awards for his customer service and sales performance.

Harry Paparizos, Region Manager – Network Specialist

With a focus on data applications, Harry has worked in the telecommunications industry for more than 10 years, the last eight were with MCI and Qwest Communications. He has designed and implemented some of the largest data networks in the country.

Luann Robutka, Operations West – Operations Director

Over the last 28 years, Luann has held positions in the telecommunications industry including Manager of Customer Support, Operations Service Manager, Telco Manager, Project Manager, Telco Coordinator, Telco Installation/Service Manager and Telco Engineer. A skilled troubleshooter, Luann spearheads every aspect of operational support at TeleProviders, working through all project phases.

Christine Davis, Operations Director – Operations East

Christine’s 11 years experience in the telecommunications industry includes positions with Avaya, Expanets, TCG and AT&T. Christine adheres to the highest level of customer service values, an approach that exceeds the expectations of TeleProviders’ customers.

Vickie Westover, Operations Manager – Central

Vickie began her career in telecom working for Mountain Bell, where she was an operations supervisor. Vickie also worked for AT&T as a business office manager. Throughout her years in the telecom industry she has held positions focusing on sales support and customer service.

Shannon Awad – Operations Manager – South

With 14 years of telecommunications experience, Shannon began her career with a legacy of AT&T organizations, acquisitions and spin offs, starting with AT&T, then Lucent Technologies, Avaya and Expanets. She has held the following positions: Inside & Aftermarket Sales, Sales Support, Provisioning Coordinator, Project Management and Technical Operations. As a result of her collective experience which has included a focus on team building, Shannon is a perfect fit for TeleProviders’ Strategic Account Management and Sales Support.

Jennine Ead, Project Manager

Jennine brings 14 years of Telecommunication experience. She started her Telecom career with Cable & Wireless in 1997. Starting out as an Account Support Rep, Jennine also held positions as an Account Development and Customer Retention Specialist. From Cable & Wireless Jennine moved to Expanets/Avaya where she took on the role as a Provisioning Coordinator. Now with Teleproviders Jennine will be working on Major Accounts as a Project Manager. Jennine strides to make the move to Teleproviders a smooth one for each of our customers.

Paul A. Gilman, Legal Counsel

Paul A. Gilman is a partner with Aronberg Goldgehn Davis & Garmisa. He specializes in corporate formation and structure; contract preparation and negotiation; capital financing, including public and private offerings of securities; syndication of investment interests; venture capital finance, and mergers and acquisitions.